Terms & Conditions
Last updated: October 2026
These terms govern bookings of tours, treks and travel services with Toubkal Maroc.
1. Scope
These terms and conditions apply to any booking made with Toubkal Maroc through this website.
2. Booking and confirmation
Every booking is confirmed by email once we receive your request and, where applicable, the deposit. Availability is subject to confirmation.
3. Prices and payment
Prices are shown on each tour page. Payment is usually made on site unless stated otherwise. A deposit may be requested to secure your dates.
4. Cancellation and refund
Cancellation and refund terms are set out in our Refund & Cancellation Policy.
5. Customer obligations
The customer agrees to provide accurate information, follow safety instructions, be physically fit for the chosen tour and hold suitable travel insurance.
6. Liability
Toubkal Maroc cannot be held liable for delays, losses or damages resulting from circumstances beyond its control (weather, force majeure, administrative decisions).
7. Force majeure
In the event of force majeure, Toubkal Maroc reserves the right to modify or cancel a service, with rescheduling or refund under the stated conditions.
8. Complaints
Any complaint should be sent to [email protected] as soon as possible.
9. Governing law
These terms are governed by Moroccan law. Any dispute falls under the competent courts of Marrakech.
10. Contact
Toubkal Maroc
Marrakech, Morocco
[email protected]
+212 6 00 00 00 00